General News
9 August, 2023
NBN upgrades to cause outages
OUTAGES are expected as the National Broadband Network (NBN) begins upgrades to the fixed wireless network in Panmure.
OUTAGES are expected as the National Broadband Network (NBN) begins upgrades to the fixed wireless network in Panmure.
The upgrades are expected to benefit households and businesses throughout Moyne region, providing access to faster speeds and extending the coverage of the NBN fixed wireless network.
The $750 million investment in the NBN fixed wireless and NBN Sky Muster satellite network, with $480 million from the Australian Government and $270 million from NBN, is on track to be completed by around December 2024.
The tower upgrades will mean some planned outages may impact homes and businesses and their ability to use their NBN service while the work is underway.
Head of NBN local Victoria and Tasmania Emily Peel said investments across the NBN network were being made as demand for faster internet became more common.
She said there would be occasions where the towers would need to be taken offline but all effort would be made to keep disruption to a minimum.
“We are excited to have begun work upgrading the NBN fixed wireless network in Panmure, which will be a game changer for up to a million households and businesses across Australia,” Ms Peel said.
“These tower works are critical to the delivery of our program but will mean some planned outages that may affect homes and businesses and their ability to use their NBN service while the work is underway.
“After the tower works are completed, we expect that faster download speeds during the busy period will become available across the network.
“We are asking the community to prepare for these outages and have back up connectivity if they need it.”
When complete, the investment will expand the reach of the existing NBN fixed wireless footprint by up to 50 per cent, as well as enabling two new high speed fixed wireless plans – Fixed Wireless Home Fast and Fixed Wireless Superfast.
The additional capacity and reach available on the upgraded network will also enable approximately 120,000 existing Sky Muster satellite-only premises to access NBN Fixed Wireless for the first time.
NBN will use 4G technology and software enhancements as well as introducing 5G mmWave technology to help deliver more coverage, minimise congestion and offer access to higher speed tiers on the NBN fixed wireless network.
NBN will be among the first in the world to deploy 5G mmWave technology at this scale for a dedicated fixed wireless network.
Homes and businesses impacted by the outages should be notified of any outages via their retail service provider.
Information will also be available via the nbn website at www.nbnco.com.au/support/network-status.